Open an account
If you are a wholesaler, retailer, interior designer and contractors you can apply for an account with us. When you login our team will inform pricing list, product specs, availability and lead times. You will also receive weekly updates of new products and discounted offers.

Price list
All of our pricing is available when you login to your approved trade account. Our team will assist you ASAP.

Payment
For an order to be confirmed we require a 50% deposit. The remaining payment will be requested when items are ready to be shipped. Payments can be made via check, wire transfers, or credit card.

Shipping and handling
Shipping costs are not included in the price. You will be billed 3rd party. On average (depending on distance/size) the cost of shipping will be an additional 10 -20%. All shipments are made from our factory in Palimanan, Indonesia.

Packaging fees
A 10% packaging fee will be applied to all orders under $300. A 5% packaging fee will be applied to all orders that have only pottery or accessories that are above the $300 minimum.

Large projects and containers
If you are looking for large quantities of products for projects like retails, hospitalities, commercial or residentials we offer direct containers to many different countries. Contact us for details.

Exclusive distribution
If you are a retail store and maintain a yearly minimum order you may be eligible for exclusivity in your region. Contact us for details.

Sourcing & custom pieces
If you see a reference product that you like, let us know and we’ll be grateful to assist if we can find something similar or modify to suit your needs. Additionally, we can work with you to create custom sized production pieces such as table, seating, lighting, stool, accessories and others. These types of requests will require a minimum of 6-10 weeks to fulfil and are subject to availability.

Upholstery
Contact us if you would like custom fitted cushions for seating and benches, or others.

Cocomosaic
We craft our own coconut mosaics here in Indonesia. They’re available in variety of sizes and finishes upon request. Please review our Cocomosaic catalogue here.

Refunds, order changes and cancellations
Changing your order is possible provided there is sufficient time to cancel the piece before it is in production.

To return an item there is a 20% restocking fee and the customer is responsible for freight charges.

In the unlikely event of a defective item or damage during shipping we will do everything possible to repair the item, issue a replacement or refund.

If you find a defect with an item, please contact us for more details. Be sure to include a copy of the PO and attach photos of the damage. There will be Terms & Conditions

applied for an approved refund policy.